Shipping Information
Order Processing Time:
We process orders within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: Next business day (order before 12 PM)
Delivery times may vary depending on your location.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and shipping method chosen.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package through the link provided.
Return Policy
Easy Returns & Exchanges:
We want you to love your purchase! If you’re not completely satisfied, you can return or exchange your items within 30 days of receipt.
Return Conditions:
- Items must be unused, unworn, and in original condition with tags attached.
- Items marked as final sale or clearance are not eligible for return.
How to Return:
- Contact our support team at support@kloee.com with your order number and reason for return.
- We will provide you with a return authorization and instructions.
- Ship the item back to the provided address within 7 days of receiving your return authorization.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds:
Once we receive and inspect your return, refunds will be processed to your original payment method within 5-7 business days. Shipping fees are non-refundable.
Need Help?
If you have any questions about your order, shipping, or returns, feel free to contact us at:
Email: support@kloee-gymwear.com